Skills & Competencies for Technical Solution Consultant III

Technical Solution Consultant III job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Technical Solution Consultant III

Supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products.

JOB RESPONSIBILITIES for Technical Solution Consultant III

Prepares and delivers sales demos and facilitates technical requirements gathering sessions. Reviews customer technical specifications, recommends specific products or services, and estimates cost and effort for implementation. Plans and designs the configuration of products for initial implementation or the deployment of custom solutions, enhancements, or upgrades. Troubleshoots problems and oversees the completion of repairs, workarounds, or customizations. Delivers technical product training to customers and internal audiences.

Technical Solution Consultant III SALARY RANGE

BASE 50%
$116,535
TOTAL 50%
$122,789
Job Level
P03
Job Code
EN04100099
Education/Degree
Bachelor's Degree
Reports To
Manager

Technical Solution Consultant III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Solution Consultant III skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

1 hard skill or competency (industry competency) for Technical Solution Consultant III

1 Industry Competency – Cost Estimation
Proficiency Level -2
Skill definition-Forecasting costs and resources to complete a project within a defined scope.
Level 1 Behaviors
(General Familiarity)
Names various cost estimation techniques, such as reserve analysis and three-point estimation.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports all the efforts and cost estimation work for projects.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Works with the team in the development of a cost estimation model.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Reviews cost estimation at different levels of design stages.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the implementation of new strategies to optimize the cost estimation process.
See 4 More Skill Behaviors
3 Technical Solution Consultant III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Solution Consultant III
Proficiency Level - 4
5 Competency for - Technical Solution Consultant III
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for Technical Solution Consultant III

1 Job Family Competencies – Service Delivery
Proficiency Level -2
Skill definition-Creating and implementing innovative strategic plans and solutions to address customer concerns and needs and meet service delivery expectations.
Level 1 Behaviors
(General Familiarity)
Lists most commonly used tools in service delivery.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Reports issues and negative experiences encountered by customers to improve service delivery.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares surveys to identify customer rating on delivered services compared to their expectations.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the overall service delivery process to improve quality and maintain customer satisfaction.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Improves existing processes to streamline the delivery of top-notch services and meet customer demands.
See 4 More Skill Behaviors
2 Job Family Competencies – Technical Support
Proficiency Level -3
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Lists the step-by-step process of the back-end system as it relates to technical support.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Receives and answers customer calls to identify root cause of technical issues and concerns.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Researches technical developments to adapt new tools and drive seamless technical support delivery.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends improvements to current technologies and methods to improve the quality of technical support.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Forecasts future trends in technical support services to create new approaches in handling customer concerns.
See 4 More Skill Behaviors
3 Technical Solution Consultant III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Solution Consultant III
Proficiency Level - 4
5 Competency for - Technical Solution Consultant III
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Technical Solution Consultant III

1 Core Competencies – Critical Thinking
Proficiency Level -3
Skill definition-Questioning, analyzing and evaluating various alternatives and situations to draw a rational conclusion independently.
Level 1 Behaviors
(General Familiarity)
Lists the methods, principles, and tools for practicing critical thinking.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Follows the "Who, What, When, Where, Why, How" model to ask critical questions.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Verifies the accuracy and quality of evidence and argumentation.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Predicts the potential impact of future decisions.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Shares experiences on how to develop critical thinking and analysis-synthesis of thinking.
See 4 More Skill Behaviors
2 Core Competencies – Innovation
Proficiency Level -3
Skill definition-The ability and process of implementing new ideas and initiatives to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
See 4 More Skill Behaviors
3 Technical Solution Consultant III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Solution Consultant III
Proficiency Level - 4
5 Competency for - Technical Solution Consultant III
Proficiency Level - 5

Summary of Technical Solution Consultant III skills and competencies

There are 1 hard skills for Technical Solution Consultant III, Cost Estimation.
8 general skills for Technical Solution Consultant III, Service Delivery, Technical Support, Training Solution Development, etc.
9 soft skills for Technical Solution Consultant III, Critical Thinking, Innovation, Attention to Detail, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Solution Consultant III, he or she needs to be skilled in Critical Thinking, be skilled in Innovation, and be skilled in Attention to Detail.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.